Add a package to your cart and complete the project-brief step at checkout, or submit a project brief on /contact/ for anything bespoke. Either way, the clock starts once we have both your brief and payment (or a signed quote, for bespoke work).
Yes — white-label confidentiality and NDA-on-request are standard for this, and your client never needs to know a third party was involved.
No issue — we work in English with clients across the EU, UK and US; VAT is handled per your country automatically at checkout.
Yes — several services offer a monthly package (SEO content, email, ghostwriting); anything else can be scoped as a retainer via a fixed quote.
Because hiding them wastes your time finding out if you can even afford the service, and ours re-explaining the same scope on every call. See /pricing/.
Without. VAT (or the reverse charge, for eligible EU businesses) is calculated at checkout based on your country and VAT ID.
Checkout accepts card payment (currently running in demo/test mode — see the notice at checkout). One-off packages are paid in full; monthly programmes bill each period.
Submit a brief on /contact/ and you'll have a fixed quote within one business day.
Two structured rounds per deliverable, on every package, answering specific margin questions rather than open-ended feedback.
Every package offers a Rush option (+30%, rounded to the nearest €10) at checkout, cutting the standard turnaround roughly by a third.
We turn it around within the timeframe agreed for that project's revision round — details are confirmed at checkout for each package.
AI can help with research and structure. The final draft — the sentence you're paying for — is written and edited by a person, every time. We say this outright because it's the honest, live question in this category, not because we're dodging it.
Every project starts with margin notes specific to your brief and audience, and we work from your existing brand material where it exists. Brand Messaging exists specifically for businesses whose voice isn't documented yet.
See /work/ — labelled illustrative specimens showing range and approach. We don't have client case studies yet, and we'd rather say that plainly than imply otherwise.
You do, in full, once final payment clears — stated plainly in our Terms of Service.
See our Privacy Policy — GDPR-native by default, EU-based, with Google Analytics 4 loading only after cookie consent.
See our Refund & Cancellation Policy — terms differ by how far the project has progressed and whether it's a one-off or a retainer.